Retrofitting residential buildings faster is a major challenge for Leuven. Finding the correct information and the right partners is not easy for inhabitants working on an energy retrofit. By establishing a one-stop-shop, we want to simplify this by providing one contact that groups the offer for energy retrofitting, renewable energy and energy saving. This system should also bring together service providers, allowing them to work more closely together and align their offers. Finally, it will also make it easier to provide and distribute subsidies. A one-stop-shop can contribute to considerably boosting the retrofitting rate in Leuven.
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Who takes part?
Who are all the partners in the project?
Role of Leuven 2030?
In this breakthrough project we assume the following role(s):
Place in the Roadmap?
This breakthrough project is part of the following programmes of the Roadmap:
How does it work?
We start by mapping the existing and the desired offer. This builds on the work that was already carried out during the Energy Coach Project and the Leuven offer of retrofitting support. Customers' follow-up processes are also included. A steering committee will subsequently be established which based on this preparatory work will look for a way to integrate the various processes and the offer. At the same time, attention will also be paid to a legal and organisational structure to support this and ultimately to function as an actual one-stop-shop. We want to present the outcome to the city council in early 2022. After that, more partners will gradually be involved in the further development. In the summer of 2022, we want to effectively establish the one-stop-shop and have the city council designate it as the (Flemish) Energy House of Leuven which means the inhabitants of Leuven will be able to visit it from 2023 onwards.
Map existing and desired offer and processes
First steering committee
Various possible structures are developed
Proposal to Leuven's city council
Involvement of various partners in further development
Actual establishment of one-stop-shop
Designation one-stop-shop as Energy House
Fully operational for inhabitants of Leuven
Map existing and desired offer and processes
First steering committee
Various possible structures are developed
Proposal to Leuven's city council
Involvement of various partners in further development
Actual establishment of one-stop-shop
Designation one-stop-shop as Energy House
Fully operational for inhabitants of Leuven
Why is this project important?
The energy consumption of residential buildings accounts for about 31% of Leuven's carbon emissions*. One of the biggest challenges therefore lies in retrofitting existing residential buildings much faster. A challenge of that magnitude requires an organisation that makes it easy for inhabitants to quickly find the correct information and for service providers to find those inhabitants and each other. The aim of the one-stop-shop is:
- To make it easier for inhabitants by providing one contact which groups the offer for energy retrofitting, renewable energy and energy saving.
- To bring together service providers, enabling them to work more closely together, align their offers better and respond quickly to new trends and products through shared insights.
- To make it easier to develop a more extensive range of services in cooperation with the market. This allows the city and its partners to not only offer individual support, but also play a role as a market facilitator.
- To facilitate finding and distributing funds and subsidies.
*CO₂-inventory Covenant of Mayors
The path of the past couple of months